The SPC system support the communication of SMS alerts from the panel to the engineer and selected users’ mobile phones (SMS events) in addition to allowing users to control the SPC system remotely via SMS (SMS control). These two features work hand in hand as it allows the user to respond to a SMS notification without the need to be physically at the premises.
A maximum of 32 (SPC4xxx), 50 (SPC5xxx) or 100 (SPC6xxx) SMS IDs can be configured for each panel. An SMS-enabled modem and an appropriate system and user configuration are required to enable SMS communications.
Depending on the SMS AUTHENTICATION mode selected (see Options), SMS user authentication can be configured to use various combinations of the user’s PIN and Caller ID or SMS PIN and Caller PIN.
| The SMS notification can operate with a PSTN modem if the PSTN operator supports SMS over PSTN whereas SMS control will need a GSM modem at the panel. A GSM modem will support both SMS notification and control. |
SMS control
The SMS control can be set up so that a remote user can send an SMS message to perform the following actions at the panel:
SMS events
The SMS notification can be set up to send a range of events that occur on the system such as: